Payoff balance report at Leumi: how to get it
The Leumi payoff balance report is called "Payoff balance confirmation" (אישור יתרות לסילוק). You order it on the bank's website, and it arrives the next day in the mailbox in the personal area. Those who have only a mashkanta at Leumi get a username and password through the call center, *6062.
| What the report is called | Named "Payoff balance confirmation" (אישור יתרות לסילוק), sometimes "Balance report" (דוח יתרה) |
|---|---|
| How to get it | Order it on the website, it arrives the next day in the mailbox in the personal area |
| How much it costs | On paper, for those who do not use the website or app: free, up to twice a year |
| Phone | *6062 or 076-8038111 |
| Without a current account at the bank | Username and password through the call center |
How to get the Leumi payoff balance report, step by step
- Leumi website
- Menu
- "Loans and mashkantaot" (הלוואות ומשכנתאות)
- Order mashkanta documents (הזמנת מסמכי משכנתאות)
- Payoff balance confirmation (אישור יתרות לסילוק)
- Go to the Leumi site and open the menu.
- Choose "Loans and mashkantaot" (הלוואות ומשכנתאות).
- Choose "Order mashkanta documents" (הזמנת מסמכי משכנתאות).
- Order "Payoff balance confirmation" (אישור יתרות לסילוק).
- The next day, download the file from the mailbox in your personal area.
The menu path is from our guide dated 26/07/2026, and banks change their menus from time to time. Can't find the item? The bank's call centre can send you the document.
Those who have only a mashkanta at Leumi, without a current account
According to the Leumi mashkanta website, those who have only a mashkanta account at the bank call *6062 or 076-8038111 and get a username and password to view the mashkanta data. The call center works Sunday to Thursday between 08:30 and 16:00, and on holiday eves until 13:00.
Those who also have a current account at Leumi see the mashkanta data in their personal account on the website, and according to the bank the information there is updated every business day.
After the Leumi payoff balance report: advance notice
Planning to repay the mashkanta or refinance it? The report alone is not enough: to avoid paying the no-notice fee, you also give the bank advance notice. According to the Leumi website you can give it by phone, *6062, and those who have a current account at Leumi can also use the "Write to the banker" (כתוב לבנקאי) service in the app.
And in a madad-linked (consumer price index) maslul, pay attention to the day of the month: according to the Leumi website, for repayment between the 1 and the 15 of the month an average index fee is also charged.
What to check in the Leumi payoff balance report
Go through it maslul by maslul, and ask three questions: what the interest rate is and of what type, when it can change, and how much it would cost to exit it today. The total monthly payment hides the answers, because one maslul can be much more expensive while all the others are fine.
Check this mashkanta
Have the file? Upload it and see what each maslul costs, what leaving it would cost, and what to ask the bank for. No sign-up, and the file is deleted as soon as it is read.
Before uploading, check that the file lists all the maslulim of the mashkanta and that it is recent. An old report shows the balances and fees of that day, not of today.
Prefer to talk to a person? An independent mashkanta consultant who works with mixo will call you back. The first call is non-binding, and you do not need to upload documents.
Frequently asked questions about the Leumi payoff balance report
What is the document called at Leumi?
"Payoff balance confirmation" (אישור יתרות לסילוק), and sometimes "Balance report" (דו"ח יתרה). Other banks call it a balance statement.
How long does the document take at Leumi?
It arrives the next day in the mailbox of your personal area. You can note down to come back to it tomorrow.
I have no access to my personal area at Leumi. What do I do?
Call the Leumi mashkanta line, *6062, and ask for the document.
Do I pay for the document at Leumi?
The bank must show this information on its site or app and keep it up to date. If you don't use them, you can ask for the document on paper, up to twice a year, free of charge.
Before any step, check with your bank. The payoff balance, the early repayment fee (עמלת פירעון מוקדם) and the rate on a new offer are set by the bank, and its figure is the one that counts.
Payoff balance report at other banks
What the statement contains and how to read it
Sources and dates
Proper Conduct of Banking Business Directive 451 "Housing loan procedures" (נהלים למתן הלוואות לדיור), version 22 (07/2023): section 15A. The bank's details were checked on its website on 07/11/2026.
The documents themselves, on the Bank of Israel website (in Hebrew):
What is called on the bank's website: